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Wanlin

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Privacy Policy

Last update: November 20 ,2022

1. GENERAL

This Privacy Policy Statement (“Privacy Policy”) explains how CAESARSTONE LTD.(“CAESARSTONE” or “We”) collect, use, share, protect and may disclose under certain circumstances, your information and it applies to your use of the website located at the following domain address: www.caesarstone.com.au| New Window| Redirects to homepage (the “Web Site”). Your use of the Website is also governed by the terms of use published in the Website (the “Terms of Use”). In the event of any conflict between the terms of this Privacy Policy and the terms of the Terms of Use, the Terms of Use shall prevail.

We are committed to protecting and respecting your privacy and any information that you may provide us. Please read this Privacy Policy carefully before using the Web Site and review it periodically for the latest information about our privacy practices. By using or browsing the Web Site, you fully agree to the terms of this Privacy Policy.

2. THE INFORMATION WE COLLECT

The following categories of personal data will be collected about you in connection with this policy:

a) Personal data you provide: this information includes your first name, last name, E-mail address, phone number, physical address and customer type. We collect this information about you, ONLY if you voluntarily choose to provide it yourself (for example: when you communicate with us, or while submitting certain forms in or through the Web Site). We refer to this personal information as “Contact Information”. You are not legally obligated to provide us your Contact Information, but if you do not provide it we will not be able to communicate with you.

b) Personal data we automatically collect when you access our Web Site: this information includes information derived from cookies, pixel tags and web beacons, such as your Internet Protocol (IP) address, browser type, browser language, and the web page you have visited immediately prior to visiting the Web Site or other numeric codes used to identify a computer. We refer to this information as “Analytics Information”. 

c) We use cookies and other web technologies (“Cookies”) on this Web Site to help us collect and store some of the information we describe above and to enable Web Site functionality to be provided. For more detailed information about the technologies we use and your rights to control those Cookies, please visit our cookie policy at: cookie policy.

3. HOW WE USE THE INFORMATION AND OUR LEGAL BASIS FOR IT

We share your personal data with other companies or individuals as follows: 

  1. Third parties who provide a service to CAESARSTONE, such as with vendors that assist CAESARSTONE in sending email, marketing and customer service (including their sub-contractors), on the understanding that they will keep the information confidential and not use it for their own purposes. 
    The legal basis for sharing your information with our vendors is our legitimate interest in administering contractual obligations with vendors;
  2. Third parties if CAESARSTONE has a good faith belief that access, use, or disclosure of such information is reasonably necessary to (a) satisfy applicable law, regulation, legal process or an enforceable governmental request, (b) enforce the applicable CAESARSTONE’s Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of CAESARSTONE, its users or the public as required or permitted by law. 
    Our legal basis for doing so, is our legitimate interest in complying with mandatory legal requirements imposed on us, or in defending and enforcing against violations and breaches that are harmful to our business;
  1. Any of CAESARSTONE subsidiaries, joint ventures, or other companies under common control with CAESARSTONE, in which case CAESARSTONE will require them to honor this policy. Additionally, in the event CAESARSTONE goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal data may be among the assets transferred. 
    Our legitimate business in sharing your information with our subsidiaries and affiliates is our legitimate interest in our business continuity; and 
  2. Third parties to whom you ask CAESARSTONE to send personal data. 
    The legal basis for sharing your information with third parties upon your request is your explicit consent.

4. DISCLOSING YOUR INFORMATION TO OTHER PARTIES AND OUR LEGAL BASIS FOR IT

We use your personal data in the following ways:

  1. We  use your Contact Information and Analytics Information to provide, maintain and improve your user experience and Web Site operation. 
    Our legal basis to process your Contact Information and Analytics Information for the maintenance and improvement of the Web Site is our legitimate business interests to continue to maintain our product and service offering to individuals in order to keep running our business;
  2. We process your Contact Information to respond your inquiry and send you further information, if you have specifically requested from us about our business, products and services. 
    Our legal basis for sending you marketing offers and information is our legitimate interest to respond to your inquiry and provide you with our services;
  3. We process your Contact Information to send you the newsletter and/or marketing messages relating to any of CAESARSTONE products (collectively, “Marketing Massage(s)”), but only when you consent to do so. We may do this electronically, for example by email. You may tell us at any time if you do not wish to receive Marketing Message from us by contacting us through our online contact form, available at Contact Us and by following any instructions we may include in the message we send to you. For example, a STOP message will appear at the foot of marketing text or email messages we send you.
    Our legal basis in processing your Contact Information to send you Marketing Messages is your explicit consent;
  4. We process your Analytics Information for our analytics research purposes, to evaluate the effectiveness and improve our services, new updates and your user experience.
    Our legitimate interest in processing your Analytics Information for the evaluation and improvement of our services is our legitimate interest in developing, improving and operating our business and Web Site.
  5. We use Cookies necessary for the functionality of the Web Site. Our legitimate interest to collect and process the Cookies is our legitimate interest in facilitating our Web Site.
  6. We use Cookies to analyze your Web Site usage to evaluate and improve its performance, improve user experience on the Web Site, inform and serve personalized ads more relevant to your interests. Our legal basis to use these Cookies is your explicit consent.
  7. We process your Contact Information and Analytics Information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce the Terms of Sale, establishing your use of the Web Site and performing activities through the Web Site, disclaimers and limitations of liability governing the use of our Web Site, and take other actions otherwise permitted by law. 
    Our legal basis for processing your Contact Information and Analytics Information to prevent fraud and resolve disputes as specified above, is our legitimate interest in complying with mandatory legal requirements imposed on us, or in defending and enforcing against violations and breaches that are harmful to our business; 
  8. For any other purpose disclosed to you in advance, in connection with our services from time to time. If we intend to process your personal data for a purpose other than that set out above, we will provide you with information prior to such processing, and will obtain your consent where necessary.

5. CONTACT US

Please feel free to direct any questions or concerns regarding this Privacy Policy by contacting us through our online contact form, available at: Contact Us

Terms of Use

These terms of use (“Terms of Use”) set forth herein apply to the website owned, operated, licensed, and/or controlled by CAESARSTONE LTD. and/or its affiliates (collectively, “The Company”, “Our”, or “We”), located at the following domain address: www.caesarstone.com.au| New Window| Redirects to homepage (the “Website”).

The Website provides content and information about the products and services offered by the Company. The Website’s content is presented for informative purposes only.

By using, accessing or browsing through this Website you (the PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE. –“user”, PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE. –“you”, and PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE. –“your”, as applicable) signify your acceptance of these Terms of Use. If you do not agree to these Terms of Use, please do not use, access or browse the Website.

1. CONTACTING US VIA THE WEBSITE

You have various ways of contacting us through the Website. However, nothing on the Website or in your submitted inquiries requires us to make any engagements or business arrangement with you, partner with you, provide any products or services to you, engage in any present or future marketing activities or engage in any discussions or negotiations with you.

2. ACCEPTABLE USE OF THE WEBSITE

When using the Website, you must not –

(a) modify, adapt, translate, copy, reproduce, imitate, distribute, publish or resell any content displayed on the Website, including but not limited to the trademarks and copyrights of the Company and its affiliates, or to make derivative use of the Website or its contents;

(b) make commercial use of the Website or any content displayed on the Website;

(c) violate or attempt to violate the security of the Website, or bypass any technical measures used to prevent or restrict access to any portion of the Website;

(d) reverse engineer, decompile or disassemble the Website, or convert into human readable form any of the contents of the Website not intended to be so read, including but not limited to using or directly viewing the underlying code for the Website except as interpreted and displayed in a web browser;

(e) use any data mining, robots, or similar automated data gathering and extraction tools to access the Website;

(f) Collect, harvest, obtain or process personal information of or about other users of the Website;

(g) interfere with or attempt to interfere with the proper working of the Website or otherwise engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability;

(h) alter or modify, or attempt to modify, any part of the  Website;

(i) attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website through hacking, cracking, mining, phishing or any other means;

(j) Displaying the Website or any part thereof in an exposed or concealed frame, or linking to elements or portions of the Website;

(k) use reports, content, electronic documentation or other materials available on the Website to feed any downstream product, application or website; or

(l) violate any applicable law.

You may download, where specifically permitted, one copy of the content displayed on the Website on any single computer for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices. Use of such content for any purpose that is inconsistent with these Terms of Use, including without limitations the use of such content on any other Website or networked computer environment is strictly prohibited and shall be deemed a violation of the Company’s copyright and other proprietary (including intellectual property) rights.

You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms of Use or to solicit the performance of any illegal activity, to stalk or harass other users of the Website, or to engage in any other activity which infringes the rights of the Company or any other third parties.  You agree not to take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or any systems or networks connected to the Website.

3. SITE PROMOTIONS

The Company is not responsible for typographical or other errors or omissions regarding products, services, prices, or other information provided on this Website.  All Website product and/or service sales and promotions are subject to these Terms of Use, in addition to any other terms that may apply.  Promotional offers and prices are available for a limited time as specified on the Website.  Prices, promotions and availability are subject to change without prior notice.

4. INTELLECTUAL PROPERTY

The intellectual property rights associated with the Website, including copyrights, trademarks, trade names, patents, trade secrets, work methods and processes, and any other right, are the sole property of the Company or its third-party licensors. These rights apply, among others, to information, articles, images, content, graphic design, data and its processing, the Website’s “look and feel”, computer code and any other detail concerning its operation.

You are not allowed to copy, duplicate, distribute, sell, make available, market and translate any information, including trademarks, images, pictures, texts and computer code from the Website, without the Company’s explicit prior and written consent.

Trademarks featured on the Website (whether registered or not) are the sole property of the Company and/or its third-party licensors. You may not use them without our prior written consent.

5. CONTACT US

Please feel free to direct any questions or concerns regarding these Terms of Use by contacting us through our online contact form, available at:  https://www.caesarstone.com.au/contact-us/| New Window

These Terms of Use were last modified on March 10th, 2021

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